Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Danlong
Level 7

Roku express ir not working

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I have a roku express. The IR remote quit working. I purchased a new IR remote and it still will not work. The only way to use the device is through the app. 3 IR remotes and nothing works IR

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Danlong
Level 7

Re: Roku express ir not working

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Solved..... All that I tried was a Ir remote. I used to use the usb power to power the express. I plugged the usb to outlet and all is working fine. USB power worked for months and all of the sudden no Ir reception. Weird. 

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Tivoburkee
Community Streaming Expert

Re: Roku express ir not working

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Any of these IR remotes have a tv power key and volume keys? That would mean they're either Roku tv IR remote or Wifi Roku remotes, which won't work on a express at all the roku tv remote, or needs to be paired. 

Edmund
Roku Community Streaming Expert

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Danlong
Level 7

Re: Roku express ir not working

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Solved..... All that I tried was a Ir remote. I used to use the usb power to power the express. I plugged the usb to outlet and all is working fine. USB power worked for months and all of the sudden no Ir reception. Weird.