Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Pmurph85
Level 7

Roku express ir control

Hi my second new Roku box arrived today and I’m having the same issue with the previous box controls where without touch the remote it acts as if button are being pressed erratically and I can not control the device at all, I have went trough all troubleshooting tips with no success how can I resolve this?

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Tivoburkee
Community Streaming Expert

Re: Roku express ir control

This sounds IR interference from another source in the room, do you have IR repeater set up to control your components from another room? Check the other remotes in the room is one in a cushion or with a book on top of it? 

Edmund
Roku Community Streaming Expert

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makaiguy
Community Streaming Expert

Re: Roku express ir control

It is not unknown for fluorescent lighting to sometimes cause interference with IR control. Once I had a VCR on which I had to tape a cardboard tube around the IR sensor so that it could only "see" signals from the front.
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