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Roku express 4k+ Remote Battery Draining and unresponsive

I have 3 Express Roku 4k and they are all unresponsive while I try to change channels, I have to remove batteries to reset them. I have tried repairing and replacing batteries . I replaced batteries on 5/24 and 1 day later they are at 73%. This is happening with all 3 remotes and I only purchased Roku on January 4,2022.

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1 REPLY 1
RokuKariza-D
Roku Guru

Re: Roku express 4k+ Remote Battery Draining and unresponsive

Hi @Amckinney02

We're sorry to hear about the issue you're experiencing.

Please reply here with the serial number of the Roku device/s associated with the affected remotes. It can be found at the back or underneath the player itself. We'll be able to further assist you from there.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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