Remotes & Accessories

[Rapp16]

My roku lost internet connection. When I restart the roku the controller says pairing and works until I get the Choose your network screen. For some reason everything on the controller stops working at this moment except for the volume and power buttons.

[RokuDanny-R]

@Rapp16 

Thanks for the post.

If you are having issues pairing your remote, we would recommend taking a look at the troubleshooting steps on our Support page here: How do I resolve problems with my Roku® enhanced "point-anywhere" remote?

Please keep us posted.

Thanks,
Danny

[Rapp16]

The remote works when the roku restarts but stops working when I get to search for network on the roku. Have a feeling it has something to do with this.

[rleliason]

I need to re-establish roku connection, how can I start over & do a new setup?

[renojim]

@rleliason, you need to give more information as to what you're trying to do.  If you're just trying to connect to a new network you do that from Settings->Network->Set up connection.