Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Purewitz
Level 8

Roku Voice Remote Pro Question

My Roku Voice Remote Pro seems to be discharging the internal rechargeable batteries quicker than advertised. By my calculations, the batteries will be at 0% and need recharging at 1 month and 3 days since the initial charging when I got it and not the advertised 2 months. I don't use headphones aka "Private Listening", but I do use the "Hey Roku" Hands-free Voice feature for voice commands and voice search.  So my question is, is using the "Hey Roku" Hands-Free Voice feature discharging the batteries quicker vs. if I had it turned off and was using the microphone button for voice commands and voice search? Thank you in advance for any answers to my question.

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3 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Voice Remote Pro Question

@Purewitz

Thanks for the post.

Please be aware that the expected battery length of the Roku Voice Remote Pro will be based on normal usage of the remote. If the remote is heavily used, this will significantly reduce the expected battery length of the remote before needed into be recharged.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Purewitz
Level 8

Re: Roku Voice Remote Pro Question

What is considered "normal usage"? My normal day with my Roku TV and remote is a few YouTube videos (Normally 2 to 3 per day), maybe one movie if I'm in the mood, and a few new or old TV series episodes (Normally 2 to 3 per day.). I do some browsing at times, but I normally know what I want to watch and I go right to it. So is my normal day considered "normal usage" or is my normal usage of my remote considered "heavily used"? And does leaving Hands-Free Voice Commands & Search on all the time drain the battery more than if it was off and I was just pressing the microphone button for voice commands & search?

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dathead2
Level 10

Re: Roku Voice Remote Pro Question

I would say hands free definitely would drain it faster because it has to always be listening. 

Roku Ultra 4660X
RokuOS 9.4.0 build 4210
Sony Bravia 55A8G TV
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