This is a bit complicated as the problems are very intermittent and not consistent. But....most of the time, the remote/device does what it is supposed to. But there have been times when I would press the Pause Button and Voice Search would launch. I have to keep silent and wait for it to time out and then proceed. Other times, I press a button and the Roku launches HULU (not a subscriber) and then turns the TV off. Roku support sent a replacement remote but the problem persists. And there are other examples that I cannot think of right now but these hiccups are very random and very infrequent. Still, it can be very annoying. Roku support suggested I use my Android to control the device and I have done that and not had any issues but that is not a long-term solution. Is anyone else experiencing similar issues? Is this something that is just there and Roku doesn't know how to fix it?
Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.