There are couple of issues that started to happen with the Roku remote in recent weeks.
1. The remote starts making high-pitched noice. A message comes up on screen to press any button to stop the noice. It stops. BUt then it might happen after a short break.
2. The input (channel) changes by itself. I have Cable on HDMI channel 1 and Roku Ultra on HDMI 2. It goes from 1 to 2 by itself, It does not go the other way (from 2 to 1).
I unplug the Roku stick when I am watching the cable.
The serial number of my Roku Ultra stick is X01000LFSFK4
Thanks for any help you can provide.
Thanks for bringing this to our attention.
I have passed along your information and concern to our Support team. They will follow up and further assist you through email.
All the best,