Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Saltamirano
Level 7

Remote Battery dies fast

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boogernose
Level 18

Re: Roku Ultra remote draining battery in 2 days

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@Mikegt2  The only time you must use the remote is when you get into your settings.

PS; I dont think new remotes cost much really.

---A problem clearly stated is a problem half solved---.
Hawkzon
Level 8

Re: Roku Ultra remote draining battery in 2 days

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I'm having to change my batteries to my Ulta remote once a week.

And I can't figure out how to contact you PM, so please , if you say to contact you instruct me how to do so.

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atc98092
Community Streaming Expert

Re: Roku Ultra remote draining battery in 2 days

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@Hawkzon wrote:

I'm having to change my batteries to my Ulta remote once a week.

And I can't figure out how to contact you PM, so please , if you say to contact you instruct me how to do so.


Click on the user's name, then select View Profile. On the profile page is a button to send a private message. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
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RokuDanny-R
Roku Employee
Roku Employee

Re: Remote Battery dies fast

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@Saltamirano @Hawkzon 

Thanks for the posts.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

For more information about how to send a PM, visit our Community post here: Welcome to the Community


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Mark79
Level 7

Re: Remote Battery dies fast

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Hi

I am also having the same issue on my remote for a ROKU 4k streaming stick.

Please let me know what to do.

Thanks

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RokuDanny-R
Roku Employee
Roku Employee

Re: Remote Battery dies fast

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@Mark79 

Thanks for the inquiry.

As stated in my previous post, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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glherman
Level 7

Re: Roku Ultra remote draining battery in 2 days

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I have the same remote and having the same problem. I have never plugged any headphones into the remote and have never used private listening. Is there anything else that can be tried?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Ultra remote draining battery in 2 days

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@glherman 

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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agthorn
Level 7

Re: Remote Battery dies fast

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I just bought my Ultra 3 weeks ago and when I am using the ear buds on the remote I am constantly seeing the Remote Control Battery Warning box in the upper right corner, telling me the batteries are about to die .. twice I have checked the batteries and they are fine.  How do I get this to quit doing this false display?  Do I need to return the device?   Help.   

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