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RokuKariza-D
Retired Moderator

Re: Roku Ultra remote draining battery in 2 days

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Hi @Tesa1928

Thanks for reaching out here in the Community!

Please be aware that your device is no longer under warranty. If you need a replacement remote for your Roku device, you can purchase a compatible remote on our Products page here: Roku Accessories

For more information about our device warranty, visit our Support page here: Player warranty and license agreement

We appreciate your understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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stick66
Channel Surfer

Re: Roku Ultra remote draining battery in 2 days

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So I have the issue of going through batteries every few days on only one roku remote.  I tried the update that was suggested and it still did not work.  Customer support is NON EXISTENT and I am really sorry that I am now stuck with this battery eating POS.

If ROKU peeps monitor this site please assist.  I'm tired of changing batteries for a TV I barely watch.

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aegmtn
Reel Rookie

Re: Roku Ultra remote draining battery in 2 days

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I agree with you 100%.  

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Streamer317
Roku Guru

Re: Roku Ultra remote draining battery in 2 days

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@stick66  All right here. You can chat, email and post in here. 

https://support.roku.com/contactus

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