Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Saltamirano
Level 7

Remote Battery dies fast

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boogernose
Level 18

Re: Roku Ultra remote draining battery in 2 days

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@Mikegt2  The only time you must use the remote is when you get into your settings.

PS; I dont think new remotes cost much really.

---A problem clearly stated is a problem half solved---.
Hawkzon
Level 8

Re: Roku Ultra remote draining battery in 2 days

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I'm having to change my batteries to my Ulta remote once a week.

And I can't figure out how to contact you PM, so please , if you say to contact you instruct me how to do so.

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atc98092
Level 21

Re: Roku Ultra remote draining battery in 2 days

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@Hawkzon wrote:

I'm having to change my batteries to my Ulta remote once a week.

And I can't figure out how to contact you PM, so please , if you say to contact you instruct me how to do so.


Click on the user's name, then select View Profile. On the profile page is a button to send a private message. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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RokuDanny-R
Roku Employee
Roku Employee

Re: Remote Battery dies fast

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@Saltamirano @Hawkzon 

Thanks for the posts.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

For more information about how to send a PM, visit our Community post here: Welcome to the Community


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Mark79
Level 7

Re: Remote Battery dies fast

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Hi

I am also having the same issue on my remote for a ROKU 4k streaming stick.

Please let me know what to do.

Thanks

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RokuDanny-R
Roku Employee
Roku Employee

Re: Remote Battery dies fast

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@Mark79 

Thanks for the inquiry.

As stated in my previous post, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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glherman
Level 7

Re: Roku Ultra remote draining battery in 2 days

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I have the same remote and having the same problem. I have never plugged any headphones into the remote and have never used private listening. Is there anything else that can be tried?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Ultra remote draining battery in 2 days

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@glherman 

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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agthorn
Level 7

Re: Remote Battery dies fast

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I just bought my Ultra 3 weeks ago and when I am using the ear buds on the remote I am constantly seeing the Remote Control Battery Warning box in the upper right corner, telling me the batteries are about to die .. twice I have checked the batteries and they are fine.  How do I get this to quit doing this false display?  Do I need to return the device?   Help.   

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