Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Roku Ultra remote draining battery in 2 days

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I purchased 2 roku ultras one works great.   The other one has a remote that  eats batteries about once every 2-3 days.   I am not sure if I am doing something wrong or the remote is just broke.   

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Level 21

Re: Roku Ultra remote draining battery in 2 days

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If you have something plugged into the headset jack on the remote, this turns on an audio amplifier in the remote. If you leave them plugged in at all times, the audio amp will drain the batteries in a couple of days. Always unplug earphones from the remote when not using them. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.

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Level 17

Re: Roku Ultra remote draining battery in 2 days

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Are you using Funky battery's?

Otherwise if its recent enough to return or exchange it............

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
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Roku Employee
Roku Employee

Re: Roku Ultra remote draining battery in 2 days

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@nickb1979 

Thanks for the note.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Roku Ultra remote draining battery in 2 days

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How do I PM you?? 

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Level 17

Re: Roku Ultra remote draining battery in 2 days

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Click on his name view profile Private Message on right.

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
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Level 7

Re: Roku Ultra remote draining battery in 2 days

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This is also happening to me. Did you get an answer? 

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Level 21

Re: Roku Ultra remote draining battery in 2 days

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If you have something plugged into the headset jack on the remote, this turns on an audio amplifier in the remote. If you leave them plugged in at all times, the audio amp will drain the batteries in a couple of days. Always unplug earphones from the remote when not using them. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.

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Level 7

Re: Roku Ultra remote draining battery in 2 days

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Nope never have had anything plugged into the remote.  I am taking the batteries out after every use now.   It is kind of annoying

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Level 21

Re: Roku Ultra remote draining battery in 2 days

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@nickb1979 wrote:

Nope never have had anything plugged into the remote.  I am taking the batteries out after every use now.   It is kind of annoying


I just checked the battery level in my Ultra 4640. I last changed them months ago, and they now show 69%. Now this Roku isn't used on a daily basis, but it is a WiFi Direct remote, so it is talking with the device regularly, although I don't know what sort of sleep it might enter when undisturbed. If yours are draining in days, then the remote is likely defective and you should contact one of the Roku forum admins directly via PM. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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Level 17

Re: Roku Ultra remote draining battery in 2 days

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@nickb1979

does it feel warm in any way? After not being used?

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
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