I am having a problem where my remote works fine except for the voice search. It says that it cannot hear me. I cannot find anywhere to get life help on the issue Works fine except for the voice search. It says that it cannot hear me. I cannot find anywhere to get life help on the issue via phone, email or chat.
Thanks for letting us know about the issue that you are experiencing.
Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll have a member of our Support team follow up to further assist you.
@here Thanks for the note. Typically, the recommended troubleshooting would include some of the items you've already mentioned. Rebooting both your device and your wireless router, replacing the batteries, then re-pairing the remote to your device from Settings>Remotes and devices should help clear up the issue. You can see some additional pro-tips here: https://support.roku.com/article/208755708