Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Roku Ultra Remote will not turn off my Samsung Frame TV

I'm trying to control my Samsung Frame TV- (The TV that has an artwork setting looking like an electronic framed picture).   I have paired the remote countless times.   I have checked remote preferences and gone through 20 different pairing options.   I have hard rebooted the Roku and the remote by taking batteries out and re-pairing.    I have unlinked the Roku and re-linked it back to my Roku account.    I have put alternative (other room) Roku Ultra devices with this TV.    Nothing is allowing me to turn off the TV with the Roku remote....    I can turn on, and can adjust the volume with the TV, but I can't turn off the TV.    I need to understand how to turn the TV off, without using the Samsung remote. 

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Level 19

Re: Roku Ultra Remote will not turn off my Samsung Frame TV

If you keep reprogramming the roku remote for the tv and keep stopping at the first positive result, you're going to get the same result no off power. Skip the first positive result by clicking NO the music didn't mute, and see what subsequent codes will do. 

Edmund
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Re: Roku Ultra Remote will not turn off my Samsung Frame TV

Thank you.    As I stated in my post.  I have tried that.   I have tried that up to 20 skips or saying no.    I have tried 20 different sequences of saying no.  Saving it and then trying to turn off the TV.   It does not work

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