Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Adamtoe
Level 7

Roku Streaming Stick+ need new remote

I need a new remote for my Roku streaming stick plus . It's the remote with the microphone and the power and volume buttons. But i can't seem to find anyware to buy one. Help would be appreciated . Also the remote that needs replacing is completely smashed to pieces so it's definitely broken

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12 REPLIES 12\
DBDukes
Community Streaming Expert

Re: Roku Streaming Stick+ need new remote

@Adamtoe 

The Roku Voice Remote ($20) or Enhanced Voice Remote ($30) will work. There is now the Voice Remote Pro ($30) that can be recharged. Walmart carries the first two, as does Target. Best Buy carries all three.

DBDukes
Roku Community Streaming Expert

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Note: I am not a Roku employee.
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Adamtoe
Level 7

Re: Roku Streaming Stick+ need new remote

I'm not sure either of those places deliver to Ireland 

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DBDukes
Community Streaming Expert

Re: Roku Streaming Stick+ need new remote

@Adamtoe 

I wonder if Amazon does.

DBDukes
Roku Community Streaming Expert

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Note: I am not a Roku employee.
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Adamtoe
Level 7

Re: Roku Streaming Stick+ need new remote

Unfortunately no they only have "compatible remotes"

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DBDukes
Community Streaming Expert

Re: Roku Streaming Stick+ need new remote

@Adamtoe 

Compatible? So, a device that will work (WiFi Direct, not IR), just not made by Roku?

In the mean time, until you locate a reseller with a remote you want, if your device is connected to your local network, you can use the Roku app on your mobile device to control the Roku. Keep in mind if you change your network or do a factory reset, you're out of luck until you get a physical remote.

DBDukes
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.
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MilesT
Level 11

Re: Roku Streaming Stick+ need new remote

For Ireland/UK/EU, second hand via e.g. eBay is the only affordable option (for Voice remotes).

There is no company owned Roku accessories store online, only an appointed partner with very limited range.

Cheaper models plus streambar will work with IR compatibles plus a specific One4all model.

 

Roku app on mobile/tablet also an option

 

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MilesT
Level 11

Re: Roku Streaming Stick+ need new remote

Compatible means IR only, will not work with streaming stick but will work with all other Roku streamers.

Only genuine Roku remotes will work with sticks, but an up to date stick should work with any genuine wireless direct remote of any generation (I.e. second hand old ones should be compatible). Only the shortcut buttons will vary (or will be absent).

Roku TV needs a different compatible remote

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DBDukes
Community Streaming Expert

Re: Roku Streaming Stick+ need new remote

@MilesT 

I would expect that not working on a device is the exact opposite of "compatible." Silly me.

So, some company is selling devices they are calling "compatible" that are not compatible? Huh.

DBDukes
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.
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MilesT
Level 11

Re: Roku Streaming Stick+ need new remote

Compatible with some (not sticks), but yes falsely advertised

Not having a UK source for voice remote pro really hurts. I want one, but not when the delivered price is about $70...(via eBay from US, global shipping programme).

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