My remote to my Roku Streaming Stick is not working after updating the device's firmware today to version 8.0.0 build 4184. My information for the device is as follows:
I am going to try and see if I can get some new batteries for the remote later tonight, but for now I am using the Roku app on my iPad to control the device. Ironically, I changed batteries in the remote yesterday and it was working with 66% battery percentage on the device before I updated the firmware about two hours ago. After the device updated I could not get a signal on the remote and have tried rebooting the device a few times to see if it would recognize the remote, but it says no Roku enhanced remote paired.
I have two other Roku remotes that are currently not in use, but I couldn't get them to pair either. This has me thinking either that I have a bad pair of batteries or that this is an issue with the firmware because like I said, the remote was working fine before the firmware update and had no issue when I switched batteries yesterday. The good thing is at least I can control the device with my iPad for the time being, but I figured I'd report the issue to the developers.
Any help will be greatly appreciated.
What are the other Roku models that you have?
I poked a coupe of people in CS/Social to see if we've seen this with the recent update, but yours is the first report (lucky you :mrgreen: )
If the other Roku models are 3600s, did they update and exhibit the same issue?