Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
I have an older Samsung tv and Roku HDMI stick - occasionally for reasons I can't figure out my remote freezes - can't use any buttons. My fix is to unplug the stick and plug back in.
recommend you check out the troubleshooting steps for your remote on our Support page
Yeah or just get rid of buggy defective Roku remote. It’s not realistic or normal to have to jump through all the hoops in the troubleshooting section three or four times per week. The remote just inexplicably freezes and loses it’s pairing. It’s a defective piece of junk.
