Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Trish8888
Level 7

Roku Streaming Stick Remote Freezes

I have an older Samsung tv and Roku HDMI stick - occasionally for reasons I can't figure out my remote freezes - can't use any buttons. My fix is to unplug the stick and plug back in.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Streaming Stick Remote Freezes

@Trish8888 

Thanks for the inquiry.

I would recommend you check out the troubleshooting steps for your remote on our Support page here: How do I resolve problems with my Roku® enhanced "point-anywhere" remote?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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