Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Roku Stick Remote replacement with IP address

I lost my remote but I downloaded the roku app but my roku stick and phone WiFi are different, how do I find the IP address to connect to my roku device ?

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Community Streaming Expert

Re: IP address

You have to have a remote to connect your stick to your WiFi.  No app will work until the stick is connected to your WiFi.  If your model stick is 3500, you are SOL.  If it's any other, order a remote from Roku or, better yet, buy a new Roku.

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Roku Employee
Roku Employee

Re: IP address


Thanks for the note.

What model Roku Streaming Stick do you have so we can make the appropriate remote replacement recommendation?


Danny R.
Roku Forum Moderator
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