Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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KaayKaay
Level 8

Roku Remote

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Ok so, I was trying to connect my iPhone Roku account to my Tv by resetting my Tv factory resetting my Roku. Then I realized that I made a mistake because I usually work my Roku using my phone because my Roku stick is broken. I realized that I can’t sign in or nothing because I don’t have a remote. I don’t know what to do.

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renojim
Community Streaming Expert

Re: Roku Remote

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If you factory reset your Roku you will need a remote; sorry.  If it's anything other than one of the sticks any universal remote that supports Roku will work.  If it's a stick, you need a Roku remote and if it's a purple stick you are entirely out of luck as they no longer make the remote.

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renojim
Community Streaming Expert

Re: Roku Remote

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No, I'm talking about a Roku stick that is purple.  If you have a little box then you don't have a stick.  Post the model number of your Roku and someone will be able to tell you what Roku remote you need, but if it's a little box and not a stick (sticks plug directly into a TV without a cable and are about the size of a USB flash drive) then you can just get a universal remote.

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Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.

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4 REPLIES 4\
renojim
Community Streaming Expert

Re: Roku Remote

Jump to solution

If you factory reset your Roku you will need a remote; sorry.  If it's anything other than one of the sticks any universal remote that supports Roku will work.  If it's a stick, you need a Roku remote and if it's a purple stick you are entirely out of luck as they no longer make the remote.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

KaayKaay
Level 8

Re: Roku Remote

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Are you talking about the remote with the purple OK button ?

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renojim
Community Streaming Expert

Re: Roku Remote

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No, I'm talking about a Roku stick that is purple.  If you have a little box then you don't have a stick.  Post the model number of your Roku and someone will be able to tell you what Roku remote you need, but if it's a little box and not a stick (sticks plug directly into a TV without a cable and are about the size of a USB flash drive) then you can just get a universal remote.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

KaayKaay
Level 8

Re: Roku Remote

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Ok, I don’t have that then I just need a new remote. Thanks 

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