Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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KaayKaay
Level 8

Roku Remote

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Ok so, I was trying to connect my iPhone Roku account to my Tv by resetting my Tv factory resetting my Roku. Then I realized that I made a mistake because I usually work my Roku using my phone because my Roku stick is broken. I realized that I can’t sign in or nothing because I don’t have a remote. I don’t know what to do.

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renojim
Level 21

Re: Roku Remote

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If you factory reset your Roku you will need a remote; sorry.  If it's anything other than one of the sticks any universal remote that supports Roku will work.  If it's a stick, you need a Roku remote and if it's a purple stick you are entirely out of luck as they no longer make the remote.

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renojim
Level 21

Re: Roku Remote

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No, I'm talking about a Roku stick that is purple.  If you have a little box then you don't have a stick.  Post the model number of your Roku and someone will be able to tell you what Roku remote you need, but if it's a little box and not a stick (sticks plug directly into a TV without a cable and are about the size of a USB flash drive) then you can just get a universal remote.

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renojim
Level 21

Re: Roku Remote

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If you factory reset your Roku you will need a remote; sorry.  If it's anything other than one of the sticks any universal remote that supports Roku will work.  If it's a stick, you need a Roku remote and if it's a purple stick you are entirely out of luck as they no longer make the remote.

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KaayKaay
Level 8

Re: Roku Remote

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Are you talking about the remote with the purple OK button ?

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renojim
Level 21

Re: Roku Remote

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No, I'm talking about a Roku stick that is purple.  If you have a little box then you don't have a stick.  Post the model number of your Roku and someone will be able to tell you what Roku remote you need, but if it's a little box and not a stick (sticks plug directly into a TV without a cable and are about the size of a USB flash drive) then you can just get a universal remote.

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KaayKaay
Level 8

Re: Roku Remote

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Ok, I don’t have that then I just need a new remote. Thanks 

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