My remote will only turn the volume up. It does not matter the button I push it will only turn the volume up. I can't turn off the tv, move, or select anything. What can I do? Possible water damage but unlikely as it was just after washing my hands and touching the remote.
Please send me a PM with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.
Roku will tell you to get in touch with tv manufacturer, since roku only supplies the OS for the tv. I would go to ebay for used sharp roku tv remote. The quickest is to go to walmart either get roku voice remote or go for a universal like the One-For-All urc-7935 streamer remote, works great on Roku tv's. Here's a photo next to roku tv remote:
Edmund Roku Community Streaming Expert
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