Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 8

Re: Power and Volume not responding.

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Hey all! 

 

I just got my remote to work. What had been happening was when I'd go to set up an in use remote and I put my tv brand in (Sharp) the music would start playing and I'd hit yes, but then the music wouldn't stop playing and I'd hit no and it wouldn't try any other codes just say basically sorry your TV doesn't work. But I just went back in to try and it still doesn't work if I hit Sharp as my tv brand but I chose Radio Shack (randomly) as my tv brand and it had to cycle through a few codes but the music eventually stopped for one of the codes and I just tested it and its working to turn to tv on and off and control the volume. 

 

Hopefully it continues working. 

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Level 8

Re: Power and Volume not responding.

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Thank you! My Sharp TV has had this issue since earlier this week, was trying everything to fix it. Your solution worked. @Mawmaw wrote:

Hey all! 

 

I just got my remote to work. What had been happening was when I'd go to set up an in use remote and I put my tv brand in (Sharp) the music would start playing and I'd hit yes, but then the music wouldn't stop playing and I'd hit no and it wouldn't try any other codes just say basically sorry your TV doesn't work. But I just went back in to try and it still doesn't work if I hit Sharp as my tv brand but I chose Radio Shack (randomly) as my tv brand and it had to cycle through a few codes but the music eventually stopped for one of the codes and I just tested it and its working to turn to tv on and off and control the volume. 

 

Hopefully it continues working. 


 

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Level 8

Re: Roku Remote Stopped Controlling Power on/off & volume after OS 9.3 update

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Roku Model 4660X

Version 9.3.0 Build 4150-46

Proscan Tv Unit (this has worked with my Ultra for over 2-3 years. before the Volume Up/Down stopped working... BTW, when I use my earbuds, the volume up/down side bar works, BUT when the I use it without the earbuds, it won't work..... NO changes after trying many times to reset and ... the Power on/off works for both units tv and roku remote... 

 

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Level 8

Re: Power and Volume not responding.

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Good morning, Danny.

Your linked documentation to configure a remote for a particular TV brand DOES NOT WORK.  This is apparently a recent change to the firmware and the documentation no longer matches.

So, to make this very, very pointed and direct, how do I configure my remote to control a Vizio M55-C2 TV?  My Ultra is firmly convinced it's a Sony. How do I override that?

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Level 7

Re: Roku remote won’t power tv on/off and won’t control volume

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Been having the same problem as well. Nothing I have tried has helped with the powering on/off & volume controls. 

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Level 7

Re: Roku remote won’t power tv on/off and won’t control volume

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I have the same problem, but everything else works so well and I can control sound bar volume via Roku, so I'll live with using TV remote to power off. Anyway, if I could control the TV volume with the Roku, I'd still have to use a separate source to control the soundbar, which has superior audio.

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Level 7

Re: Power and Volume not responding.

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Same issue here.  My remote was working completely for 2 months.  Changed batteries. Resinked the remote.  I can change the channels, but no power or volume abilities all of a sudden.

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Level 7

Re: Power and Volume not responding.

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I'm in the same boat - the remote volume stopped working this week but all other buttons work fine. I've unplugged the streaming stick, replaced the remote batteries and re-paired the remote & TV. Volume still doesn't work.

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Level 7

Re: Roku Remote Volume Control Stopped Controlling Home Theatre Volume

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Any luck? I’m having the same two issues only I don’t have a receiver, I have a sound bar. Has worked great for 6 months then no volume and no power for the TV. 

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Level 7

Re: TV power and Volume suddenly not working

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This worked for me.  I had the same problem with sudden power & volume featured not working.  I had to pair 3 times tho.  

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