Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Roku Employee
Roku Employee

Re: Roku Remote Making Very High Pitched Noise

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@Txsoonerfan2002 

Thanks for the update.

Please feel to provide the serial number/device ID that is physically printed on your device if you are unable to use your remote. Please provide that information in a PM along with your Roku account email address and a quick summary of the issue you are experiencing. I will be able to assist you further from there.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Remote high pitched noise

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My roku is also making a high pitched noise.  It does not respond after changing batteries, pressing the reset button, unplugging, and does not respond or control the tv menu. What should I do?

mike

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Level 7

Re: Remote high pitched noise

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Having the same issue.  Remote is only 2 months old and have tried replacing batteries but it is no longer working at all. 

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Level 7

Please help my Roku remote problem it’s making a high pitch noise and stopped working on my TV

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My problem is mentioned by others but I don’t see a solution. My remote stopped working on my TV and is making a high pitch sound. Please help me resolve this issue I even changed batteries 

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Level 7

Re: Please help my Roku remote problem it’s making a high pitch noise and stopped working on my TV

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How do I fix this problem?

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Level 7

Re: Please help my Roku remote problem it’s making a high pitch noise and stopped working on my TV

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I am having the same problems. What is the solution?

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Level 7

Re: Please help my Roku remote problem it’s making a high pitch noise and stopped working on my TV

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I see you replied but can’t see the message how can I access what you said in reply 

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Roku Employee
Roku Employee

Re: Remote high pitched noise

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@Mikeddd @krdahlia 

Thanks for the post.

As stated in my previous posts, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Roku Employee
Roku Employee

Re: Please help my Roku remote problem it’s making a high pitch noise and stopped working on my TV

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@Millan2000 @joetopacio 

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Remote high pitched noise

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Hello Danny,

Thank you for the note.  I logged in and went to your profile but there is no PM button and I don't see how I can direct message you.

The remote does not control the TV at all (high pitched noise might be the cause) so I cannot navigate to Settings>System>About.  The serial number of the device as labeled inside the battery case is: SKU3226000777

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