Remotes & Accessories

[Shannie332]

Hey Danny! I bought a new remote,didn’t do any good because it wouldn’t link. I’m not sure what that high pitched sound is about, nobody can figure it out. So what I do is take my batteries out at night when I’m done with them. It the noise comes back I take them out for about 10-15 mins and it goes away. It was too expensive buy new batteries! I started buying cheap ones lol

[RokuDanny-R]

@James5 

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.

Thanks,
Danny

[James5]

Already spoke to someone in tech support. Looks like it is just faulty hardware and its not covered under the warranty. Thanks.

[rokoouser52020]

Did anyone in this thread get an answer/final resolution?

Thank you.

[RokuDanny-R]

@rokoouser52020 

Thanks for the inquiry.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.

Thanks,
Danny

[Shannie332]

Nope 👎 

[Habittel]

So now one of my remotes is doing the same thing. Waiting like every else for a solution. 

[RokuDanny-R]

@Habittel 

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.

Thanks,
Danny

[Obxlocal]

Have 2 remotes that make high pitched noises and won't work. Both have been going through batteries like crazy

[RokuDanny-R]

@Obxlocal 

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.

Thanks,
Danny