Remotes & Accessories

[Simaselanie]

I already tried and it didn’t work @renojim 

[renojim]

What didn't work?  You clicked on his name and nothing happened?  You clicked on his name and don't see "Send this user a private message"?  You clicked on "Send this user a private message' and nothing happened?  Could you be any less specific?!

Try this:  https://community.roku.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/108737

[Rewcrew]

I have had my Roku Ultra HD (from Walmart) less than 30 days and I am having the same problem. Getting a loud screech when using the original Roku earbuds. Changed to Samsung earbuds and still had the problem. Tried re-seating the batteries, changing the batteries. Nothing has helped. Remote Model # RC-AL8.   SKU #3226000846

[Tonydis13]

Having same issue can’t figure out how to pm you. Is there an email to be reached at? Or could you pm me pleaseee thanks!!

[RokuDanny-R]

@Simaselanie @Sweetcheeky 

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

For more information about how to send a PM, visit our Community post here: Welcome to the Community

Thanks,
Danny

[RokuDanny-R]

@Matt68 @DeeZee74 @Rewcrew @Tonydis13 

Thanks for the posts.

As stated in my previous post, please send me a PM with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

For more information about how to send a PM, visit our Community post here: Welcome to the Community

Thanks,
Danny

[boycash09]

i dont know how to fix my controler please help me

[JiveDani]

Mine is doing the same thing. How as this resolved?

[Rewcrew]

This should contain all of the information you need. 

I have had my Roku Ultra HD (from Walmart) less than 30 days and I am having the same problem. Getting a loud screech when using the original Roku earbuds. Changed to Samsung earbuds and still had the problem. Tried re-seating the batteries, changing the batteries. Nothing has helped.

Remote Model # RC-AL8.

SKU #3226000846

[RokuDanny-R · Accepted solution]

@boycash09 @JiveDani @Rewcrew 

Thanks for the posts.

As stated in my previous post, please send me a PM with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

For more information about how to send a PM, visit our Community post here: Welcome to the Community

Thanks,
Danny