Bought a brand new remote from Roku, and it will not pair with my Roku Express 3900X. The remote is a RC-ALIR. there is no pairing button, and no matter how many times I try and insert the batteries on startup it never pairs.
There is nothing to pair, its IR remote, put in the batteries and will just work but it needs a line of sight to the roku. It can't be buried behind the tv, with tv tuned to inpt roku is attached to, press the home key and start controlling the roku. Of course it will not control the tv at all.