Got a new Roku Premiere and it won't pair with our 5 month old TCL Roku 4K HDR TV. Everything is connected and it won't pair - circles and circles again and again. I've reset the streaming player (it does have power), I've turned off, unplugged, plugged, turned on, changed batteries ... Gave up and plugged in the old Roku after 45 wasted minutes. Plus where is the power button and volume control? If my husband has to use the TCL Roku remote AND the premiere remote it's getting returned ASAP. Thanks!
The Roku Premiere only comes with an IR remote, and only Roku Wifi remotes have tv controls. What's the reason for having a roku attached to your roku tv? Is the tv older so it won't have newer apps like Apple tv?
Edmund Roku Community Streaming Expert
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5 month old TV but older Roku stick that Apple TV didn't support. I'm returning the 2 premiere ones I bought. Will search for Rokus with on/off buttons and volume controls that support Apple TV - hope they exist!