Remotes & Accessories

[Gio7707]

I just got the Roku Express + but I see no volume control buttons on the side ??

Is this remote without volume control ??

If so I ship it back ..

Thanks for the help in advance 

[Tivoburkee · Accepted solution]

The 2018 express+ 3910x that roku offered for $15 comes with IR remote, so no tv controls. The newer 2019 express+ comes with a wifi remote with tv controls. You can purchase the wifi voice remote separately for $20 on amazon, Roku and at walmart. And not have to deal with a return. Or get a cheap universal at target or the dollar store with roku listed, it will work your tv too. 

[Gio7707]

thanks shipped back ..just want one remote

just amazing that they wouldn't tell you ..also charge backed

[Gio7707]

not a solution, can I when shipping back requesting the exchange ??

[RokuDanny-R]

@Gio7707 

Thanks for the post.

For more information about returning your device, visit our Support page here: Step by step instructions for returns and warranty replacements

Thanks,
Danny