Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Roku Express+

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I just got the Roku Express + but I see no volume control buttons on the side ??

Is this remote without volume control ??

If so I ship it back ..

Thanks for the help in advance 

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Level 18

Re: Roku Express+

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The 2018 express+ 3910x that roku offered for $15 comes with IR remote, so no tv controls. The newer 2019 express+ comes with a wifi remote with tv controls. You can purchase the wifi voice remote separately for $20 on amazon, Roku and at walmart. And not have to deal with a return. Or get a cheap universal at target or the dollar store with roku listed, it will work your tv too. 

Edmund

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Level 18

Re: Roku Express+

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The 2018 express+ 3910x that roku offered for $15 comes with IR remote, so no tv controls. The newer 2019 express+ comes with a wifi remote with tv controls. You can purchase the wifi voice remote separately for $20 on amazon, Roku and at walmart. And not have to deal with a return. Or get a cheap universal at target or the dollar store with roku listed, it will work your tv too. 

Edmund

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Level 7

Re: Roku Express+

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thanks shipped back ..just want one remote

just amazing that they wouldn't tell you ..also charge backed

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Level 7

Re: Roku Express+

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not a solution, can I when shipping back requesting the exchange ??

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Roku Employee
Roku Employee

Re: Roku Express+

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@Gio7707 

Thanks for the post.

For more information about returning your device, visit our Support page here: Step by step instructions for returns and warranty replacements


Thanks,
Danny

Danny R.
Roku Forum Moderator
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