I'm using Roku Express. Last night while watching a show it started fast forwarding on its own and wouldn't stop. Even on the menu screen it fast scrolls through the menu on its own periodically stopping and then rescrolling. I'm not even touching the Roku remote. The remote doesn't respond to any of the buttons. I also tried the app remote and that doesn't stop it either.
Have you tried removing the batteries on your remote to see if that stops the fast forwarding? It's possible that a button on your remote is stuck or jammed causing the issue that you are experiencing. We would also recommend restarting your device to see if that resolves the issue.
Please send me a PM with your Roku account email address, and include the serial number on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.
Hi, I am having the same issue as others. My roku fast forwards through shows and now automatically fast forwards through the menu. I’m wondering if it’s age related as I’ve had this for at least five years.