Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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SonOfSocrates
Level 8

Re: Roku Express back button randomly returns to home screen when pushed

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Finally got the software update for my Roku TV and so far it seems to be working correctly. 

Uncommonmartian
Level 9

Re: Roku Express back button randomly returns to home screen when pushed

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@RokuDanny-R wrote:

Hi everyone,

Thanks for the posts.

We believe this issue has been resolved with the latest OS 10.5 update.

Please be aware that Roku OS 10.5 has begun rolling out to select Roku players and is expected to roll out to all supported streaming devices, including the all-new Roku Streaming Stick 4K, Roku Streaming Stick 4K+, and all Roku TV models in the coming weeks.


Thanks,
Danny


It seems to have done the trick for my onn. Roku Soundbar. Thnx and sorry we've been so impatient.

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Djmindx
Level 7

Re: Roku Express back button randomly returns to home screen when pushed

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This still happens constantly. It only happens when the Hulu screen saver pops up after inactivity, and then you hit the back button. It is very consistent, it happens on both my Roku sticks I bought years apart that are both updated, so it is definitely a software issue.

please fix it, it’s very annoying. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Express back button randomly returns to home screen when pushed

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@Djmindx

Thanks for the post.

What software version is your Roku device currently running? As stated previously in this thread, we believe this issue to be resolved with the latest OS 10.5.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Rxaasp
Level 7

Re: Roku Express back button randomly returns to home screen when pushed

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I have 10.5 and this error is not fixed. Do I need to buy a new device? 

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ksgemini
Level 9

Re: Roku Express back button randomly returns to home screen when pushed

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This has been fixed for months.  Did u update Hulu.  I have no explanation otherwise. It fixed itself around Halloween for me. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Express back button randomly returns to home screen when pushed

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@Alvinmark

Thanks for the post.

Can you please specify the issue you are experiencing? What Roku model device are you using? What are the steps to reproduce the issue? What troubleshooting steps have you already taken to try to resolve the issue?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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