Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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VTRenegade
Level 10

Re: Roku 4630X Hulu Exits After Viewing Show

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@NYJack wrote:

Have you been able to update your Roku to 10.5? I did for my Roku TV but none of my other Rokus will update (says all up to date when attempting update from 10.0). I don’t understand why none of my other Rokus update including a Roku Stream Bar. 


I have not tried to update any of mine as I switched to Apple TV but the only suggestion I can think of is to unplug it for 15 minutes and plug it back in and attempt to check for updates when it comes back on line.  

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NYJack
Level 9

Re: Roku 4630X Hulu Exits After Viewing Show

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What will the 15 minutes do that, say, 30 seconds won’t?

BTW, I was all ready to switch to Amazon Fire TV when I tried this apparent fix which, so far, seems to be working. I’m not ready, yet, to return the Fire TV, though, just yet. 

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VTRenegade
Level 10

Re: Roku 4630X Hulu Exits After Viewing Show

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It was just an arbitrary number of minutes.  Some equipment takes longer to reset.  Someone posted the other day they put there’s in the closet unplugged for a few days plugged it in and the update was showing as available.  

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NYJack
Level 9

Re: Roku 4630X Hulu Exits After Viewing Show

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Funny - maybe some garlic will help? 😏

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fbs77777
Level 8

Re: Roku 4630X Hulu Exits After Viewing Show

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Thank you for the information. 

As far as self-care, maybe we need to form a support group.....  I know I was quite distressed "losing" my place.

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jrshew26ab
Level 7

Re: Roku 4630X Hulu Exits After Viewing Show

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Same thing just started happening with my Roku that I've been using for years. It is getting pretty annoying to be returned to the main Roku screen everytime I need to go back in Hulu.

lbooth68
Level 7

Do I need to buy a new one

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Our back button started going out to the home page instead of just going back. Now when using Hulu live it goes back to home page after each show ends. Any suggestions? We've done a reset via settings and unplugging the device. Everything is updated.

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SF3
Level 7

Re: Do I need to buy a new one

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Same problem here with hulu totally aggravated. Please fix this issue!

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MilesT
Level 14

Re: Do I need to buy a new one

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Hulu needs to fix, it is their channel software. Complain to them.

Not a Roku employee
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thebrister
Level 9

Re: Roku 4630X Hulu Exits After Viewing Show

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I do have the same problem, all the time. It’s SO ANNOYING.