Help

Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Beya
Level 7
‎07-21-2021 08:23 PM

Roku Express Remote not working

Okay, so I just bought a Roku Express, NOT the Roku Express 4k+. And it was working just fine in the beginning. I was in the process of setting it up and all of a sudden the remote just stopped working. I’ve tried changing out the batteries, reseting the roku, pretty much everything the internet has offered me. Im not sure what to do at this point Smiley Sad some guidance would be appreciated.

0 Kudos
Reply
2 REPLIES 2\
Tivoburkee
Community Streaming Expert
‎07-21-2021 08:47 PM

Re: Roku Express Remote not working

Express come with IR remote, check to see if its emitting a signal by pointing at your cellphone camera, if you see it flash its working, if nothing then its bad remote. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Reply
makaiguy
Community Streaming Expert
‎07-22-2021 10:32 AM

Re: Roku Express Remote not working

Also make sure the front of the Express is visible and facing out into the room.  Be sure there is nothing in front of the Express blocking the signal from the remote.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
0 Kudos
Reply