Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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9cmerrell9
Level 7

Roku Express Remote Stopped Working

As I was setting up my Roku Express, the remote suddenly stopped working. I reset the device, but the remote still will not work. The batteries are in properly and there are no obstructions between the remote and receiver Roku Express (3930, 3931 series)  

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6 REPLIES 6\
Tivoburkee
Community Streaming Expert

Re: Roku Express Remote Stopped Working

Test the remote by pointing it at cellphone camera, if you see flashes its working, no flashes its broken. 

Edmund
Roku Community Streaming Expert

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9cmerrell9
Level 7

Re: Roku Express Remote Stopped Working

No flashes, it seems broken

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Tivoburkee
Community Streaming Expert

Re: Roku Express Remote Stopped Working

You could get a cheap universal remote like the following:

 

onn. R113663 6-Device Universal Remote - Walmart.com

 

Benefit of a universal remote can be programmed to control your tv volume in the Roku device. Roku code in the above remote is 3061. 

Edmund
Roku Community Streaming Expert

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kristenh
Level 7

Re: Roku Express Remote Stopped Working

mine flashes in my camera and Roku makes noise when I press buttons but it doesn't do anything on the roku.. any help there?

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renojim
Community Streaming Expert

Re: Roku Express Remote Stopped Working

@kristenh, have you restarted the Roku?  Disconnect the power for a few seconds and plug it back in.

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kristenh
Level 7

Re: Roku Express Remote Stopped Working

yup did all of that, had it plugged into the tv usb but now that I have it in my power outlet it works for now 🤞

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