Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Gmanssa
Level 7

Roku Express Mini USB Replacement

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I need to replace the mini USB power cord.  I was looking on Amazon but was confused by the wide selection.  What specs should I consider?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Express Mini USB Replacement

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@Gmanssa 

Thanks for the inquiry.

You can find more information and replacement accessories for Roku devices on our Support page here: https://www.roku.com/products/accessories/player


Thanks,
Danny

Danny R.
Roku Forum Moderator

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Tivoburkee
Community Streaming Expert

Re: Roku Express Mini USB Replacement

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If you're looking for a mini usb thats probably where you're having trouble, the correct term is micro-usb. 

Edmund
Roku Community Streaming Expert

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Express Mini USB Replacement

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@Gmanssa 

Thanks for the inquiry.

You can find more information and replacement accessories for Roku devices on our Support page here: https://www.roku.com/products/accessories/player


Thanks,
Danny

Danny R.
Roku Forum Moderator

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makaiguy
Community Streaming Expert

Re: Roku Express Mini USB Replacement

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@Gmanssa wrote:

I need to replace the mini USB power cord.  I was looking on Amazon but was confused by the wide selection.  What specs should I consider?


There's nothing all that special about a Roku USB cable.  As long as it has a USB A connecter at one end and a USB mini at the other it should be fine.  This is just used for power, not data, so data ratings are not important here.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
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Tivoburkee
Community Streaming Expert

Re: Roku Express Mini USB Replacement

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If you're looking for a mini usb thats probably where you're having trouble, the correct term is micro-usb. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

makaiguy
Community Streaming Expert

Re: Roku Express Mini USB Replacement

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@Tivoburkee wrote:

If you're looking for a mini usb thats probably where you're having trouble, the correct term is micro-usb. 


Good catch, missed that.

The one place you need a USB with a mini connection is if you have a Streaming Stick+.  It has an enhanced wifi receiver that they've located outside the stick into the USB power cord.  This cord connects to the stick via a less common mini connector instead of a micro connector to prevent you from connecting a plain old USB micro cable.  If you have a Streaming Stick+ and do use a plain mini USB cord you'll not be able to connect to your wifi.

For this you need the "USB Power Cable with Long-range Wireless Receiver* found on this page:. https://www.roku.com/products/accessories/streaming-stick.  You can also find it on Amazon and other sources.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
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Clandry
Level 7

Re: Roku Express Mini USB Replacement

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Hi

I have a Roku express ( purchased 7/20 @ Walmart) that needs replacing because the one end of the mini usb was severed., I still have my receipt but Walmart told me I needed to contact Roku RE: replacement. Please help @RokuDanny-R 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Express Mini USB Replacement

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@Clandry

Thanks for reaching out and providing me with your information.

I have passed along your information to our Support team. They will follow up and assist you.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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