Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Roku Enhanced Remote sound cutting out from the headphone jack


I just purchased a Roku Enhanced Remote for my TCL TV (43S305) running Roku TV 8105x. The page for the remote said that my TV was compatible, however the headphone jack on the remote is giving intermittent sound. Every 2 minutes or so the sound starts to quickly cut in and out, however the other functions work perfectly. Is there a fix for this intermittent sound? 

The batteries in the remote are brand new and the TV/remote shouldn't have any wifi problems as they are almost directly next to the WIFI router.

Thank you

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