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Choppy
Binge Watcher

Roku 4 remote eats batteries like mad, now the batteries only ladt 2 days

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Roku 4

YY007W095784

Build 10.0.0 4209-17

its been a problem in the past with the battery drain in the remote but has gotten far worse recently 

now i have to replace the batteries every two days even when removed at night when the roku is not in use

please fix this issue or recommend a replacement remote with better battery life

1 Solution

Accepted Solutions
RokuDanny-R
Retired Moderator

Re: Roku 4 remote eats batteries like mad, now the batteries only ladt 2 days

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Hi everyone,

Thanks for the posts.

Please be aware that the Roku 4 model devices are older and are most likely no longer under warranty.

If you need a replacement remote for your Roku device, you can purchase a compatible remote on our Products page here: https://www.roku.com/products/accessories/player.


Thanks,
Danny

Danny R.
Roku Community Moderator

View solution in original post

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34 REPLIES 34
Tivoburkee
Community Streaming Expert

Re: Roku 4 remote eats batteries like mad, now the batteries only ladt 2 days

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Its not worth replacing such an old model remote, upgrade to newer roku with new remote included. Check your upgrade page there maybe a deal for you:

https://my.roku.com/upgrade/

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Choppy
Binge Watcher

Re: Roku 4 remote eats batteries like mad, now the batteries only ladt 2 days

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It seems a shame to have to replace my Roku 4 that works great or to have to spend money for a hardware issue that the company should resolve 

Tivoburkee
Community Streaming Expert

Re: Roku 4 remote eats batteries like mad, now the batteries only ladt 2 days

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Your model is 7 years old way out of warranty, roku may help with a new remote that's up to them. You may enjoy apple tv+ on a newer roku, your's doesn't have, be prepared for other newer channels not being available on your roku 4. How's the fan noise? 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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BSolomon82
Reel Rookie

Re: Roku 4 remote eats batteries like mad, now the batteries only ladt 2 days

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I am having similar issues with much newer remotes. The batteries last days/weeks. I think I have swapped out batteries at least 50 times!

Any help or suggestions?

 

Thanks

RokuDanny-R
Retired Moderator

Re: Roku 4 remote eats batteries like mad, now the batteries only ladt 2 days

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@BSolomon82

Thanks for the post.

What Roku model device are you using? Are you using the Private Listening feature on your remote?

With more detailed information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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Choppy
Binge Watcher

Re: Roku 4 remote eats batteries like mad, now the batteries only ladt 2 days

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Roku 4

YY007W095784

Build 10.0.0 4209-17

 

i do not use the head phone jack,

i did notice tonight the batteries get warm

Choppy
Binge Watcher

Re: Roku 4 remote eats batteries like mad, now the batteries only ladt 2 days

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Roku 4

YY007W095784

Build 10.0.0 4209-17

 

i do not use private listening 

Cityimpact
Reel Rookie

Re: Roku 4 remote eats batteries like mad, now the batteries only ladt 2 days

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Similar problem.  Now I put in brand new batteries into the remote, but device still says they are no good, even though my meter says they are max.   I decided to just order a new remote.  

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Choppy
Binge Watcher

Re: Roku 4 remote eats batteries like mad, now the batteries only ladt 2 days

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I have not seen a reply from a Roku Employee on the Remote Battery issue

at least let me know what kind of aftermarket remote will work with my Roku 4

i,m not interested in purchasing a newer model as my Roku 4 works fine

 

if there is no solution for the remote battery drain then i will need to seek another streaming device from a company with no remote control issues like Apple