Haven't used the streaming stick in a couple of months, so I changed the remote batteries and now it won't pair.
I tried everything in the troubleshooting guide and nothing worked.
After a factory reset the streaming stick just sits on the "Pair Remote" screen and the remote just flashes the pairing light for a few minutes until it gives up and stops.
Exact same issue except I used mine a few days ago without issue
Did you get an answer?
Nope. I got customer support to replace the remote, but the new one had the same issue. The issue must be with the stick itself, but I never got it resolved and replaced it with a Chromecast.
Are you still using the supplied long-range wireless receiver? Like this:
https://www.roku.com/products/accessories/usb-power-cable-with-long-range-wifi-receiver
The remote and wifi communicate with that, not the actual stick+. So without it the remote won't work. Or if it went bad.