Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Roku 3 setup and remote issue

Received a Roku 3 as a present, it was never set-up as I was moving, but during the move the remote went missing. Purchased a new Voice remote as is said compatible with Roku 3. But no matter what I do I cannot get the remote to recognize the device. It could be an issue with the Roku 3 never having a software update as it was never configured, can anyone help.

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1 REPLY 1\
Roku Employee
Roku Employee

Re: Roku 3 setup and remote issue


Thanks for the post.

We would recommend taking a look at the troubleshooting steps provided by our Support page here: How do I set up my Roku® enhanced "point-anywhere" remote?

Please keep us posted what you find out.


Danny R.
Roku Forum Moderator
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