Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Cornyne
Level 7

Roku 3 remote model RC 35 issues

The buttons on my model RC 35 Remote has certain buttons remapped.

Back button launches RDio

Headphone Volume Up Moves Highlighted selection down

Rewind button launches NetFlix

NetFlix Button launches Hulu

 

Any Help would be nice

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3 REPLIES 3\
renojim
Community Streaming Expert

Re: Roku 3 remote model RC 35 issues

I would say that's a faulty remote.  About all you can try is to take it apart (not easy, but doable) and clean the contacts with electronics cleaner or alcohol.

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Cornyne
Level 7

Re: Roku 3 remote model RC 35 issues

Do not think cleaning the circuit board will fix this, cause all the buttons work, just some of them have been remapped.

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renojim
Community Streaming Expert

Re: Roku 3 remote model RC 35 issues

So your theory is some software update caused this?  No.  It's clearly a hardware issue.  There's a short circuit of some sort.  Cleaning is your only option.  It may not help, but it's probably your only option.

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