What is the model number of the roku 3 remote? Some confuse the Roku 2 xs Gr14 for the RC03 roku 3 remote. They look alike accept for gr14 has two dots under the blue & green keys, where the Roku 3 rc03 has one dot. Big difference is the gr14 is bluetooth and won't work with later roku's like your roku 4, which only takes IR or Wifi remotes.
Of course another difference is the roku 3 rc03 has headphone jack and volume keys where the gr14 remote doesn't.
Edmund Roku Community Streaming Expert
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Okay, I'm confused. The Roku 4 was discontinued in 2016, replaced by the Ultra. So, there really isn't a "newer Roku 4," and when there was a Roku 4, it came with the same remote the whole time it was available.
The Roku 3, both model 4200 and 4230, which was discontinued in 2016 (or early 2017, I forget), didn't come with a Simple Remote. The 4200 and 4230 came with similar, but slightly different remotes.
The Roku 2 model 4210, which is identical to the Roku 3 internally, came with a Simple Remote.
So, what is the model numbers of the devices you have? Settings > System > About
And, are you using the remotes that came with those devices?
DBDukes Roku Community Streaming Expert
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