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Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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esork
Level 7
‎06-17-2020 01:24 PM

Roku 3 Streaming Media Player (4230R) remote is draining batteries

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My remote for Roku 3 Streaming Media Player (4230R) is draining batteries within 10 hours overnight with no use and no headphones.

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RokuDanny-R
Roku Employee
Roku Employee
‎06-17-2020 01:46 PM

Re: Roku 3 Streaming Media Player (4230R) remote is draining batteries

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@esork 

Thanks for the post.

Please be aware that the Roku 3 (4230R) is an older device, and it's possible that the remote may simply be on its way out. 

If you need a replacement remote, you can purchase a Voice Remote or a Gaming remote from our Products page here: https://www.roku.com/products/accessories/player


Thanks,
Danny

Danny R.
Roku Forum Moderator

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3 REPLIES 3\
RokuDanny-R
Roku Employee
Roku Employee
‎06-17-2020 01:46 PM

Re: Roku 3 Streaming Media Player (4230R) remote is draining batteries

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@esork 

Thanks for the post.

Please be aware that the Roku 3 (4230R) is an older device, and it's possible that the remote may simply be on its way out. 

If you need a replacement remote, you can purchase a Voice Remote or a Gaming remote from our Products page here: https://www.roku.com/products/accessories/player


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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esork
Level 7
‎06-17-2020 02:31 PM

Re: Roku 3 Streaming Media Player (4230R) remote is draining batteries

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Danny,

What does your team recommend users with younger  remotes?

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Tivoburkee
Community Streaming Expert
‎06-17-2020 02:53 PM

Re: Roku 3 Streaming Media Player (4230R) remote is draining batteries

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The same remotes, the gaming remote and enhanced voice remotes are the two currently replacement remote with headphone jacks. If you don't need a gaming keys or headphone jack on the remote go for the $19.99 voice remote. 

Edmund
Roku Community Streaming Expert

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