Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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greeknasty
Level 7

Roku 3 Remote battery level "Unknown"

just wondering whats up with this. cant view the remote battery level in settings (says unknown) and the icon on the top right of the screen shows a empty battery. any idea?

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4 Replies
jeffrok
Level 11

Re: Roku 3 Remote battery level "Unknown"

Are you using the remote that came with the Roku 3? As in, is it the wifi direct gaming remote, or an infrared remote? If it's IR, that's why..
Yeah, I got some Rokus.
https://youtu.be/d1CSEeqWl10
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greeknasty
Level 7

Re: Roku 3 Remote battery level "Unknown"

"jeffrok" wrote:
Are you using the remote that came with the Roku 3? As in, is it the wifi direct gaming remote, or an infrared remote? If it's IR, that's why..

Original remote. Changed batteries. Unpaired it. Rebooted everything but nothing
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Tivoburkee
Level 10

Re: Roku 3 Remote battery level "Unknown"

Is there a second RF remote paired to this roku? One that's in drawer, put away?
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greeknasty
Level 7

Re: Roku 3 Remote battery level "Unknown"

"Tivoburkee" wrote:
Is there a second RF remote paired to this roku? One that's in drawer, put away?

Don't think so. Any way to check? I do have 5 rokus all in all in my household
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