Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Roku 3 Remote Private Listening 3.5 Headphone Audio Stops After Few Mins Pause

Roku 3 (4200 series)  Enhanced Remote's Private Listening on 3.5mm Headphone audio stops after a few seconds of pressing Pause button while watching any content on any app such as YouTube, PBS, Roku Channel.

We have to remove the 3.5mm plug from the remote's headphone jack and reinsert it into the jack to restart the headphone audio. This problem started after a recent Roku software update.

Roku details:

Model: 4200X - Roku 3

Software version: 9.4.0 . build 4190-04

Roku remote model: RC54

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