Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Roku 3 Headphone Jack Dropouts

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Is it possible to purchase a replacement remote (SKU: 3226000173), or another that's compatible with Roku 3?

It appears that the headphone jack is failing:  Moving the headphone plug causes audio dropouts.  (I did try with other headphones, same result.)

Failing that, what is the least complex upgrade for the Roku 3?  I don't need voice search or any of the other fancy features on the newer models.  What I do need are a wired Ethernet input, an HDMI output, and a headphone jack on the remote.

Thanks in advance -- JCW2 

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Roku Employee
Roku Employee

Re: Roku 3 Headphone Jack Dropouts

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@JCW2 

Thanks for the post.

If you need a replacement remote for your Roku 3 (4200), you can purchase a Gaming remote on our Products page here: Player Accessories


Thanks,
Danny

Danny R.
Roku Forum Moderator

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Roku Employee
Roku Employee

Re: Roku 3 Headphone Jack Dropouts

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@JCW2 

Thanks for the post.

If you need a replacement remote for your Roku 3 (4200), you can purchase a Gaming remote on our Products page here: Player Accessories


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Level 7

Re: Roku 3 Headphone Jack Dropouts

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Danny -- Thanks! -- JCW2

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