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Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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tianna1
Level 7
‎04-05-2021 02:31 PM

Roke Not Pairing

Hi someone please help. I’ve been trying to get my roku to repair for about a week. I have an insignia tv with an enhance point anywhere remote with roke streaming stick+ model 3810x. The light on the remote will continue to blink and just not pair. I’ve tried EVERYTHING. I have an hdmi extender got new batteries reset the actual stick multiple times, nothing works. 

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tianna1
Level 7
‎04-05-2021 02:39 PM

Re: Roke Not Pairing

I should also add that the remote pairs to a smart tv but it wont pair to mine which isn’t a smart tv

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atc98092
Community Streaming Expert
‎04-05-2021 04:54 PM

Re: Roke Not Pairing

When you say pair, do you mean configuring the remote to control the TV with the power and volume buttons? That isn't actually pairing, as it is setting an IR code that matches the TV's programming. The remote only "pairs" with the Roku itself. 

Dan

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