Well, almost a year after the first posts on this topic, I noticed in the last couple of days that when I hit the regular back button on my Roku once, it now backs up just a couple of seconds and automatically replays. It's enough to replay the last line of dialog, which for me is perfect. Ten seconds is way too long, because it's usually just something in the last comment that I missed.
I had quit using the instant replay button because--Duh!--it had quit doing instant replays. But I tried it again, and now it does the same thing as the back button: automatically replays just a couple of seconds. In other words, the instant replay button and the regular back button still work exactly the same, but now they are both doing something I like much better. It's worked this way for at least two days now.
I can still go back multiple frames if I want to, by hitting the back button more than once.
I am now afraid that by posting this, I will have angered the Netflix gods of vengeance, and they will strike my equipment and break any instant-replay function again. But I wanted to let y'all know.
Thank you for posting this. I noticed the same thing myself yesterday. Backing up 2-3 seconds and auto-replaying is excellent performance, compared to not working at all, and I tried hitting it twice, and it worked as well. But if I tried hitting the instant replay button 3 times in a row to go back even further (say, 10 seconds) it returned to the standard rewind mode requiring selection and rebuffering.
But I’ll take 2 seconds of backup over nothing any day!
I'm just thinking about how Netflix was telling people that they had nothing to do with the previous change in functionality (i.e., breaking it), yet miraculously the functionality for streaming Netflix shows seems to have changed again at exactly the same time for multiple people. Imagine that!
This is still an issue as of January 2022— why is Roku not investigating this issue with Netflix and brokering a fix?? This is such an annoying thing. The button works with all my other streaming services.
#Roku Express (3900 series) for me, but I’m betting there are other Roku models involved.
Back in April of 2021 it started working for me again with my Roku Express, 2018 model (not sure if that's the 3900 series or not). Depending on where I pause the streaming, it doesn't work 100% of the time, but it works most of the time, and it's quite usable. I don't know why it's still not working for you--sorry.
I doubt that this has ever been a high-priority item for either Roku or Netflix, and it's good that you've identified Netflix as the only streaming service where the button doesn't work for you. Normally Roku devices check for updates daily (mine says it does), and it's possible to reboot Rokus (which I've had to do a few times when it seems to have frozen). But it seems more likely that the problem is on Netflix's end anyway. I seem to remember that Netflix rolls out different versions to different users as part of testing, so that we don't necessarily all have the same Netflix.
Sorry I don't really have suggestions for you. It absolutely is annoying.