I know there are other posts in regards to battery replacement, but I am also annoyed by the fact that I am told agent support is not available for my issue and/or model. So I apparently can't get any help from Roku unless I create my own post, which is kind of ridiculous. It's also annoying that I have now spent more on batteries than I did for the Roku itself! I have the Roku Express+ and literally change the batteries in the remote every other day. I have the basic Roku for three other TVs and have only changed the batteries in one remote so far compared to the uncountable times I have changed the batteries in my express remote.