Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Chadd1980
Level 7

Replacement remote won't pair . I can only use mobile device to work the ONN roku TV, phase help

Please help

0 Kudos
1 REPLY 1\
RokuKariza-D
Roku Employee
Roku Employee

Re: Replacement remote won't pair . I can only use mobile device to work the ONN roku TV, phase help

Hello @Chadd1980

Thanks for reaching out here in the Community!

We would recommend starting with the troubleshooting steps in this Support article: How to resolve issues with your Roku® simple remote or Roku voice remote.

If the issue persists after attempting the suggestion above, contact the TV manufacturer directly to report the issue and get help. Remotes for Roku TVs are manufactured directly by the TV manufacturer.

For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV

All the best,
Kariza

Kariza D.
Roku Forum Moderator
0 Kudos