Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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fiveandahalf
Level 7

Re: Replacement remote for 3500X streaming stick

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wont work renaming ssid.  already tried.  difference in security types between routers.  just need a new remote

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atc98092
Level 17

Re: Replacement remote for 3500X streaming stick

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@fiveandahalf wrote:

wont work renaming ssid.  already tried.  difference in security types between routers.  just need a new remote


Copy that. Always have to suggest it. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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depollack25
Level 7

Re: Replacement remote for 3500X streaming stick

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Roku offered me a percentage off one on their site that came to about $2.00 less than on Amazon. As I shopped I cough a deal I replaced mine with a 4K FireStick on sale for $26.00. A descent off would have kept off that website. 

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cgaraudy
Level 7

No remote options for model 3500x stick?

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Is there really no option for replacing the remote for the 3500x streaming stick?  My remote disappeared after a move and I can't find one anywhere that is compatible.  The device itself is perfectly functional and it seems like a waste of money I don't have to have to replace it just for the remote.  Can I get advice from an agent/moderator?

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Roku Employee
Roku Employee

Re: No remote options for model 3500x stick?

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@cgaraudy 

We no longer offer a replacement remote for the Roku Streaming Stick model 3500. However, we would be happy to see what we can do to help get you back up and running.

Please feel free to send me a PM with your Roku account email address and the serial number of your Roku device (printed on the side/back of the device) and I'll have our support team reach out directly to assist you further.

Thanks,
Danny

Danny R.
Roku Forum Moderator
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