Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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jackstraw65
Level 7

Replacement of simple remote for streaming stick

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Have been a very content user of Streaming Stick (3600RW) until recently when 2 of the arrows quit responding altogether. Was shocked to find a simple replacement cannot be found in Roku store or Amazon (all remotes "not compatible w/ streaming stick"). No equivalent for simple remote model RC120. I have no interest in a voice remote or any such "upgrade"; also can't sub with cellphone app. as I have never owned a cellphone. How can this fine streaming stick be considered such an archaic relic that Roku customers may not simply purchase a replacement? There must be loads of them gathering dust in the warehouse somewhere. Any insights would be appreciated; feel like I am seeking the Holy Grail rather than a simple remote.

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StreamerUser
Community Streaming Expert

Re: Replacement of simple remote for streaming stick

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The "Voice Remote" (or Pro) is the replacement:

https://www.roku.com/products/accessories/streaming-stick

https://www.amazon.com/Roku-RCAL7R-Voice-Remote-New/dp/B07WVFCKSS/ref=sr_1_3?dchild=1&keywords=offic...

The "Simple Remote" is IR-only (Sticks require WiFi Direct/Point Anywhere remotes).

StreamerUser
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StreamerUser
Community Streaming Expert

Re: Replacement of simple remote for streaming stick

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The "Voice Remote" (or Pro) is the replacement:

https://www.roku.com/products/accessories/streaming-stick

https://www.amazon.com/Roku-RCAL7R-Voice-Remote-New/dp/B07WVFCKSS/ref=sr_1_3?dchild=1&keywords=offic...

The "Simple Remote" is IR-only (Sticks require WiFi Direct/Point Anywhere remotes).

StreamerUser
Roku Community Streaming Expert

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View solution in original post

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jackstraw65
Level 7

Re: Replacement of simple remote for streaming stick

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Thanks for the reply but I was referring to the "simple" remote that came with my streaming stick, regardless of multi-directional capacity. No use for the pricier one with voice, TV controls, etc. Just want to locate the model (or equivalent) that came in the box with my stick. Model #RC 120

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StreamerUser
Community Streaming Expert

Re: Replacement of simple remote for streaming stick

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The TV/AVR power/volume control buttons are very handy - though you arent required to use those or the voice functionality.

You may be able to find something on Ebay.

StreamerUser
Roku Community Streaming Expert

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Tivoburkee
Community Streaming Expert

Re: Replacement of simple remote for streaming stick

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I suggest you try this page for any offers from roku to replace your old 3600:

https://my.roku.com/upgrade/

Edmund
Roku Community Streaming Expert

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atc98092
Community Streaming Expert

Re: Replacement of simple remote for streaming stick

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@jackstraw65 wrote:

Thanks for the reply but I was referring to the "simple" remote that came with my streaming stick, 


The remote that came with your 3600 is not a "simple" remote. It is a WiFi Direct remote, same as the voice remote that was mentioned already. The voice remote is the replacement for your existing remote, and no you can't use a universal remote as a replacement. Those are IR based, and as mentioned you can't use an IR remote on a Roku Stick (any model). They are all WiFi Direct only. 

Dan

Roku Community Streaming Expert

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