I need your help with a replacement remote [Roku Standard IR Remote - RC483]. The down arrow of the original remote stopped working and a replacement remote was purchased (on 06/27) to service Roku Stick serial #5S56AM415832. Neither the original or replacement remote had a pairing button or red light. I have done the Roku plug/unplug to attempt a pairing. No luck. Any help would be appreciated.
Sorry but you bought the wrong remote if you have roku stick, it only uses a wifi remote, and yes it needs to have a pairing button in the battery compartment. A IR remote like the simple remote is useless on a roku stick.
Thank you for your response.
Can you guide me to the correct remote? I looked up the Roku website before purchasing. I don't want to make a mistake again. Do you suggest I should get the #voiceremote?
That number may mean something to an roku employee, but to me its meaningless. Answer the question is the roku stick purple or black in color?!!!! The model number is either 3500, 3600, 3800, and or 3810.
No. The roku stick is not purple in color.
The top line of text says it is a Model 3600X.